Postal charges

๐Ÿ‡ณ๐Ÿ‡ด Norway:

  • Minimum 2 soaps – maximum of 12 soaps per order.
  • Order: via the website basket.
  • Payment method: bank transfer.
  • A bank transfer
    • between two different Norwegian banks normally takes 1-3 working days
    • within the same Norwegian bank: the same day
  • Weight: soap, plus packing material.
  • Parcel letter: maximal thickness 12 cm x 35,3 x 25
    • weight 0-5000 gr: 70 kroner
    • including track and trace
    • can be delivered between 2-4 days
    • Post delivery on Monday, Wednesday, Friday one week, and Tuesday, Thursday the other week. See which days you receive post in your postbox here. This means also that your parcel can only be shipped on each of these days as well.
  • Pickup point: 0 kroner. Pickup self-service from postboxes. Read more: Shopping Guidelines / Shipping

๐Ÿ‡ช๐Ÿ‡บ EU:

  • Minimum of 2 soaps / maximum of 12 soaps per order
  • You order via email. Reason: WooCommerce does not support the Norwegian postal charges system for EU countries.
  • Payment method: bank transfer / can take up to 10 working days.
  • For all EU member states the postal charges are the same.
  • Weight: soap, plus packing material.
  • Parcel letter without track and trace – maximal thickness 2,1 -7 cm x 35,3 x 25 
    • weight 0-350 gr: 70 kroner – minimum and maximum of 2 soaps
    • weight: 351-1000 gr: 130 kroner – maximum of 6 soaps
    • weight: 1001-2000 gr: 180 kroner – maximum of 12 soaps  
  • Parcel letter with track and trace (see which countries support track and trace) – maximal thickness 2,1 -7 cm x 35,3 x 25
    • weight 0-350 gr: 115 kroner – minimum and maximum of 2 soaps
    • weight: 351-1000 gr: 175 kroner – maximum of 6 soaps
    • weight: 1001-2000 gr: 275 kroner – maximum of 12 soaps  
  • In Norway letters and parcels are picked up and sent forward every other day, so on Monday, Wednesday, Friday in the one week, and Tuesday, Thursday the other week. You receive an email when your parcel is shipped.
  • Additional:
    • Information which countries support track and trace: see list
    • Information shipping outside Norway, and how much time it takes: see article

Current situation and delays: Postal airmail out of Norway to EU countries is affected by flight cancellations, and some countries Norway currently manages, and not sends to. Delays must be expected at several of the destinations. Delays can vary from country to country. In addition to the usual stated delivery time as shown below, you must add extra days. We can not guarantee the stated delivery time. Updated submission times 3-3-2022:

  • Nordic countries: 0โ€“3 days
  • depending on country Europe: 2-10 days
  • New updates: Posten Norge

๐ŸŒ The rest of the world

  • Minimum of 2 soaps / maximum of 12 soaps per order
  • You order via e-mail. Reason: WooCommerce does not support the Norwegian postal charges system for the rest of the world.
  • Payment method: bank transfer / can take up to 10 working days.
  • Weight: soap, plus packing material.
  • Parcel letter without track and trace – maximal thickness 2,1 – 7 cm  x 35,3 x 25
    • weight  0-350 gr: 90 kroner – maximum 2 soaps
    • weight: 351-1000 gr: 160 kroner – maximum 6 soaps
    • weight: 1001-2000 gr: 220 kroner – maximum 12 soaps
  • Parcel letter with track and trace – maximal thickness 2,1 – 7 cm  x 35,3 x 25
    • Not all world countries support track and trace. If available Cretan-Garden will choose for it. The extra costs will be mentioned on the invoice.
  • In Norway letters and parcels are picked up and sent forward every other day, so on Monday, Wednesday, Friday in the one week, and Tuesday, Thursday the other week. You receive an email when your parcel is shipped.
  • Additional
    • Information which countries support track and trace: see list
    • Information sending letter outside Norway:, and how much time it takes: see article
    • List of world countries to which mail cannot be sent: see list.

Current situation and delays: Postal airmail out of Norway to the USA, China and the rest of the world is, like in the EU, affected by flight cancellations, and some countries Norway currently manages, and not sends to. Delays must be expected at several of the destinations. Delays can vary from country to country. In addition to the usual stated delivery time as shown below, you must add extra days. We can not guarantee the stated delivery time. Updated submission times 3-3-2022:

  • USA: 2โ€“7 days
  • China: 5โ€“12 days
  • Rest of the world: 2โ€“10 days
  • New updates: Posten Norge

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