Cretan Garden sells to customers in ๐ณ๐ด Norway, in ๐ช๐บ EU and ๐ in the rest of the world. There are some important shopping guidelines. Please take your time to read these.
- Language: You can choose your language via the translator on the right side / top.
- Valuta: The shop shows the Norwegian currency, named krone, or Norwegian krone. The translator translates the kroner into the valuta of your country, which is wrong. The translator does not include a currency converter, which means that for instance 70 kroner is translated into 70 euros. Indication: 10 kroner is about 1 euro. 70 Euros is about 700 kroner. Please use the Norwegian DNB-bank currency converter, or valuta kalkulator, to convert the total of kroner into the currency of your own country. You can also ask for assistance via the contact form.
- Order:
- Norway, EU, and the rest of the world: minimum 2 soaps, maximum 12.
- Payment type: bank transfer.
- Postal charges
- Order procedure:
- Go to “Shop ๐ “
- Add the soaps of your choice to the basket
- Click on: proceed to check out
- Checkout: fill in the billing details
- Norwegian customers click place order.
- Customers from EU and the rest of the world place their order via email.
- On-hold
- Norwegian customers receive a confirmation email with invoice from the website, which shows the term:
- On-hold. This means: awaiting your bank transfer, completion takes 1-3 working days
- EU and the rest of the world customers receive a confirmation e-mail with invoice to their e-mail order.
- On-hold. This means: awaiting your bank transfer, completion takes up to 12 working days
- Norwegian customers receive a confirmation email with invoice from the website, which shows the term:
- When the bank transfer is received, the customer is informed.
- The order status changes into processing. The order is awaiting fulfillment.
- Fulfillment: soaps plus packing-slip are packed, the address label is created, printed, attached to the parcel, and delivered at the post office.
- An e-mail with tracking code is sent to the customer.
- Delivery time:
- Norway: 2 – 4 days
- EU: depending on country Europe: 2-10 days
- USA: 2โ7 days
- China: 5โ12 days
- Rest of the world: 2โ10 days
- Shipping: More in Postal charges
- Standard Sale Conditions
- Company details
- Ordering, shipping and payment
- Dispatch
- Liability
- Returns
- Privacy
- Photos and texts
- Resale
- Questions and comments
To the shop ๐.
